Document Type
Article
Publication Date
5-2025
Abstract
Artificial intelligence (AI) is quickly reshaping the landscape of dispute resolution. This article explores how an expanding range of AI tools will influence negotiation, mediation, arbitration, and related processes. These tools will serve a wide array of users and contexts, reflect differing practice philosophies, and raise important questions about fairness, transparency, and values. Drawing on theory, practice, and real-world examples, the article identifies seven categories of emerging tools – from dispute prevention and practitioner preparation to education and platform integration. It highlights the importance of ethical design, user awareness, and professional responsibility, arguing that AI should support – not replace – human judgment. Dispute resolution professionals have an opportunity and obligation to help shape the future of AI in their field, ensuring it reflects wisdom as well as intelligence. The article concludes with a case study of RPS Coach, a transparent AI-informed system that exemplifies values-based design.
Recommended Citation
John Lande,
When AI Comes to the Table: How Tech Tools Will Change ADR, 43 Alternatives to the High Cost of Litigation 107
(2025).
Available at: https://scholarship.law.missouri.edu/facpubs/1267