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Authors

Abstract

Many people know Colin Rule as a pioneer of online dispute resolution. Fewer people probably appreciate the full breadth of his contributions over the last three decades. This article reviews Rule’s work as a builder of dispute resolution systems, writer, educator, entrepreneur, and institutional leader. It highlights recurring themes in his career and scholarship, including trust, fairness, usability, access to justice, and the need to keep human judgment at the center of technological innovation.

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