The study upon which this article is based was conducted in response to the explosive growth of the use of arbitration in the securities industry as a means of resolving broker/customer disputes. The study was designed to investigate whether the use that is being made of arbitration is efficient and, if inefficiencies were found, what procedures might be employed to screen out inefficient use
David A. Lipton,
Arbitration in the Securities Industry: Too Much of a Good Thing,
1985 J. Disp. Resol.
Available at: https://scholarship.law.missouri.edu/jdr/vol1985/iss/10