Both in Arizona and in other jurisdictions, both in longstanding and newly implemented programs, both currently and more than a decade ago, court-connected arbitration does not appear to reduce, but also does not substantially improve, the effectiveness and efficiency of dispute resolution. It does, however, seem to increase litigants' access to a hearing. How aspects of program structure could enhance arbitration's performance warrants further study.
Richard C. Reuben,
Several Initiatives on Media and Conflict under Way, 13 Dispute Resolution Magazine 23
Available at: https://scholarship.law.missouri.edu/facpubs/815