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Healing Angry Wounds: The Roles of Apology and Mediation in Disputes between Physicians and Patients
Abstract
This country is in the midst of what has been identified as a medical malpractice "crisis."' A similar "crisis" was recognized over a decade ago. 2 In both eras, rates for medical liability insurance soared, 3 frequency and severity of claims reportedly increased, 4 and damage awards spiralled.' Decreased availability of malpractice insurance coverage, 6 and its increased cost, threatened availability of physician services in certain specialties and geographic areas.
Recommended Citation
Ann J. Kellett,
Healing Angry Wounds: The Roles of Apology and Mediation in Disputes between Physicians and Patients,
1987 J. Disp. Resol.
(1987)
Available at: https://scholarship.law.missouri.edu/jdr/vol1987/iss/10